Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times
     North America: 1-2 business days
I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
** Please note, we cannot be held responsible for the delay in delivery times due to bad weather or US Postal service disruptions. 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I gladly accept returns and exchanges
Contact me within 3 days of delivery
Ship items back within: 7 days of delivery

I don't accept cancellations on custom orders
Since custom orders are custom and one of a kind made especially for you, I do not accept cancellations on these. 
However, for any of our in-stock designs, we do accept cancellation. Please contact me so we can process it for you. 

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.